Returns & Exchanges

At Hidesign, we take pride in the handcrafted quality of our leather goods; however, if you are not completely satisfied, you may return or exchange your purchase within 15 days of delivery.

1

Initiate Request

Log into your account and navigate to the 'My Orders' section to select the items you wish to return and submit a formal request.

2

Package Your Item

Carefully place the product in its original packaging, ensuring all tags, dust bags, and authenticity certificates are included to qualify for a full refund.

3

Schedule Pickup

Once your request is approved, our courier partner will contact you to arrange a convenient time for the reverse pickup from your doorstep.

4

Quality Check & Refund

After our artisans inspect the returned item for its original condition, we will process your refund or exchange within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing